Banking 24 hours a day FREE!!
24 Hour TELEPHONE BANKING is your connection to Citizens Community BankSM , giving you immediate access to the information you need most often. With 24 Hour TELEPHONE BANKING , you can quickly and easily:

  • Make account balance inquires.
  • Determine most recent transactions on your account.
  • Verify deposits as well as other electronic funds or ATM transactions.
  • Transfer funds between accounts and make loan payments.

Using 24 Hour TELEPHONE BANKING and Main Menu

Using 24 Hour TELEPHONE BANKING SM
Before using Citizens Community Bank's 24 Hour TELEPHONE BANKING , make sure you have your account number(s) handy. It appears at the top right corner of your statement or the bottom of your check. Also have your Personal Identification Number (PIN) available. The first time you call, your PIN will be your social security number, however, we encourage you to change your PIN to add more privacy to your banking.

  • First - Call 208 239-8680 from any touch tone phone.
  • Wait ...for the greeting, then follow the simple instructions given to you. You will be offered a series of menu options. To access these selections from the Opening Menu, press the corresponding number(s) on your touch-tone phone.
  • Press 1 for English or 2 Spanish

Main Menu

1

Checking or Money Market Information
1 Checks and other Debits
2 Deposits and other Credits
3 All transactions cleared since last statement
4 Search by Check Amount
5 Search by Check Number
9 Request account information by fax
0 Transfer to Operator
# Return to Main Menu
* Repeat Menu

2

Savings Information
1 Savings Withdrawals
2 Savings Deposits
3 All transactions cleared since last statement
0 Transfer to Operator
# Return to Main Menu

3

Loan Information

4

Certificates of Deposit & Individual Retirement Accounts

5

Funds Transfer or Make Loan Payment

6

Report Lost or Stolen Visa Check Card or ATM Card

8

Change PIN

0

Transfer to Bank Customer Service

# Terminate Call
* Repeat Menu

Member FDIC | Equal Housing Lender