Skip Navigation Download Acrobat Reader 5.0 or higher to view PDF files.

Debit Card Guard

Protect & prevent fraud with Debit Card Guard.

Secure your peace of mind and your money with Debit Card Guard, the anti-fraud service that sends text alerts right to your mobile phone or other enabled device. Whenever certain types of transactions take place, this added layer of security quickly alerts you to possible fraudulent use of your card.
 
If you receive a text about a transaction you suspect is fraudulent or unauthorized, you can reply immediately and your card will be blocked from all further activity. 

How it Works:

This free service sends you a text alert for your enrolled Citizens Community Bank Visa debit cards if any of the following events/transactions occur:
 
  • Transactions over $500 – a text message will be sent if a transaction over $500 occurs
  • Five or more transactions in 24 hours - a text message will be sent if five (5) or more approved transactions take place within a 24-hour time period
  • Card not present - text message will be sent for a transaction done via Internet, phone, or other instances where you are not physically present for approval of your card transaction
  • Declined transactions - text message will be sent for all declined transactions
  • If you believe the transaction is fraudulent you can reply to the message and block your card from any further activity.