Better Together: Customer Resource Center
We're Building on Strength
Bank of Idaho is officially part of Citizens Community Bank! This partnership means greater opportunities for you - expanded products and service, higher lending limits, and the same personalized service you value. While we are working hard to make this transition as smooth as possible, some changes will require action on your part.
What You Need to Know
We’re committed to keeping you informed and making this transition as easy as possible. Here’s what you can expect:
From now until conversion:- Continue to bank as you do today.
- Review the Notice of Change thoroughly to understand upcoming changes and take action where necessary.
- Watch for your new debit card in the mail.
- Plan for temporary service interruptions during the conversion weekend.
Conversion Weekend (Friday, September 5 - Sunday, September 7):- On Friday, September 5 at 12:00pm MDT, Bank of Idaho branches will close for the weekend.
- Be aware of temporary service interruptions outlined in the Notice of Change that may impact you.
After Conversion (Beginning Monday, September 8):- Bank of Idaho branches reopen as Citizens Community Bank, Division of Glacier Bank.
- Start using your new products, features and services by following the steps in the "After Conversion" section of the Notice of Change.
Stay Updated
We'll keep you informed with regular updated and clear instructions to make this transition as smooth as possible. Be sure to check back here for the latest information and watch your mail for any changes that require your attention.
Call Us: (208)232-5373
Visit Us In Person: Branch Locations